PREMIUM ITALIAN FABRICS
Superior quality
DESIGNER BRIDAL DRESSES
Handcrafted in Europe
FREE WORLDWIDE SHIPPING
Anywhere in the World
FREE CUSTOM TAILORING
From Size XXS to 4XL

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Frequently Asked Questions

Buying Your Wedding Dress at Kollekcio

Rush Orders

Rush orders of our wedding dresses are available if you want to or need to receive your dress sooner than the normal time frame. Rush orders are usually shipped out within 7-14 days, and you may receive your order within 3-5 weeks.

Wedding Dress Sewing Time

It takes about 3-15 weeks to make your dream bridal dress, depending on the number of orders the designers are working on at the same time. If you need your dress sooner, we recommend you to request to rush your order.

Wedding Dress Customization and Tailoring

You have the option to submit your measurements for custom tailoring. Your account representative will contact you and he/she will make sure we have your measurements before the dress making process starts.

If you just want to order a standard size and have your dress tailored for you locally, you can simply do that without submitting your body measurements.

What is the Quality of the Wedding Dresses?

All of our dresses are hand-sewn in Europe and are made of the highest quality materials.

Why Are Our Bridal Dresses So Inexpensive?

Because we do not have the overhead of a bridal salon we can focus on offering you the best quality bridal gowns at the best prices possible.

Order Tracking

We will notify you by email after your order has shipped and send you a tracking number that you can use to track your shipment.

Are The Dresses Returnable?

All our dresses are made-to-order, whether you request custom tailoring or request the dress in a regular size. Made-to-order dresses are not returnable.

Contacting Us

You can always contact us via chat or email. We usually respond back within 24 hours, or same day, unless it's a holiday or weekend.