Contact Us

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contact kollekcio

Hours

Mon - Sat. 10:00 am – 6:00 pm 

​Sunday: Closed

Please contact us by filling out the form on this page. We usually respond back the same day. 

You may also chat with us during business hours on our website.


Answers to Our Most

Frequently Asked Questions

What is the best way to contact you?

It is best to send us a message or chat with us on the website. We try to get back to as fast as possible.

What are your busines hours?

Monday-Saturday: 10 am -6 pm

Sunday: Closed

What type of payments do you accept?

We accept Visa, MasterCard, AmEx, Discover cards, PayPal, ShopPay and major e-wallets.

What is the fastest I can receive my order?

The fastest our designers can create your dress is 2 weeks. Shipping time takes 2-7 days depending on your location. Just to be on the safe side, you should give yourself a month at least, even with expedited service and shipping.

Do you offer bulk discounts?

If you would like to order multiple dresses for your bridal party, please let us know which dresses you would like to order and will give you our best price.

What is the largest size dress you are able to create?

We do not have a maximum size. Just submit your body measurements to us and we will have your dress created for you.

Is the crinoline included with the dress?

The crinoline is not included with the dress as it would increase the shipping cost greatly.